Slot Attendant (Harrah's, Metropolis, IL)

About the job

JOB TITLE:

Slot Attendant

POSITION CODE:

005225

GRADE:

DEPARTMENT:

Slots

REPORTS TO:

Casino Ops Supervisor

PAY TYPE:

MINIMUN AGE:

BENEFITS:

$9/hr, plus tips

21 yrs of age

Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

JOB SUMMARY:

Jackpot/EGD Fill (manual).

Buy Slip.

Machine Entry Authorization Log.

Order for Jackpot / EGD Fill/Billfold Jackpot Payout.

Gratuity Deposit Form.

Jackpot Slip.

Temp Bank Voucher.

Variance Slip.

Sensitive Key Control Log (Access to Sensitive Keys as prescribed in Section I-070 of these Accounting and Internal Control Procedures.)

HOW YOU WILL CREATE THE EXTRAORDINARY

• Enhances guest’s slot entertainment experience by creating a fun, high-energy environment

• Actively patrols assigned sections looking for opportunities to surprise and delight guests

• Displays attentive, upbeat, and enthusiastic behavior during each and every “Moment of Truth” interaction

• Develops customer loyalty by delivering unparalleled guest interactions

• Clearly communicates functionality of Slot Floor

• Verifies and countersigns hand paid jackpots

• Keep slot area clean and secure

WHAT YOU WILL NEED

• Excellent oral communication skills.

• Understands the needs of our guests

• Knows the reward programs for our guests

• Ability to read, write, speak and understand

• Ability to respond to common inquiries or complaints from customers and employees.

• Minimum 6 months experience in Slot Operations or Slot Performance or equivalent casino work experience preferred

• Previous slot experience preferred

• Previous money handling experience preferred

• Must possess basic math skills

• Ability to interact with customers and employees

• High school graduate or GED equivalent

GAMING:

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS: NON-EXEMPT

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): IL Gaming LV 2

EEO CODE:

Additional Information

• Job Identification: 91908
• Job Category: Casino
• Job Schedule: Full time