PC/Laptop Deployment Specialist

About the job

PC/Laptop Deployment Specialist

Job Description Summary: The PC/Laptop Deployment Specialist supports customer device deployment and technology refresh projects at customer locations.

Key Responsibilities

• Configure and deploy desktop and laptop computers.
• Reconnect and test monitors, docking stations, printers, and other peripherals.
• Perform basic hardware upgrades as required.
• Support user data migration and device transition activities.
• Decommission legacy equipment.
• Maintain accurate deployment records and documentation.
• Troubleshoot and resolve deployment-related issues.
• Communicate deployment status, progress, and issues in a timely manner.
• Follow established customer deployment procedures and standards.
• Provide professional, customer-focused support to end users.
• Work under customer supervision and direction.
• Report daily to the designated Customer Supervisor, follow assigned priorities and deployment schedules, and communicate work completed, outstanding issues, and items requiring escalation.

Travel & Schedule Requirements

• Must have reliable transportation to travel to customer locations.
• Travel to customer locations, primarily throughout the Metro Boston area.
• Travel within Massachusetts and New Hampshire may be required.
• Adhere to scheduled onsite hours.
• Work regular business hours unless otherwise directed by the Customer Supervisor.
• Occasional off-hours work may be required to support customer operational or deployment requirements.

Travel & Parking Reimbursement

• Travel: Reimbursed for eligible trips more than 30 miles outside Boston. Receipts are required.
• Parking: Reimbursed up to $25 per day with a valid receipt.

Employment & Customer Site Requirements

• Must pass a background check.
• Must be comfortable working in healthcare and other professional business environments.
• Professional appearance is required while working at customer locations.
• Must complete all required HIPAA training.
• Must comply with all Customer health, safety, security, and site-access protocols. [Seasonal Flu vaccine is required.]
• Must follow all applicable customer policies and procedures while working at customer locations.
• MUST have reliable transportation and a valid driver’s license

DETAILS:

• Location: Metro Boston Area (Travel Required) Will be going to Hospital and Medical sites inside of Route 495 (mostly Boston-area and suburbs) with the exception of Dover NH,.. and a slight chance of possibly Cape Cod and Northampton MA
• Schedule: Typically, Monday–Friday, 8:00 AM–5:00 PM (Customer Dependent – could require off-hours on occasion)
• Duration: 6+ months (MAY convert to perm after 6 months)
• Pay rate: $22/hr