Administrative Assistant

About the job

HExtraordinary People, Exceptional Benefits:

•    Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision •    Recognition Programs and Rewards •    Travel Discounts Program •    Outstanding Paid Vacation Program and Paid Sick Days •    Employee Assistance Program that supports your physical and mental wellbeing •    401(k) program with company match •    Tuition reimbursement programs •    Employee Stock purchase program •    Numerous learning and advancement opportunities •    And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What will I be doing?

We are looking for a master multi-tasker with excellent interpersonal skills and an upbeat demeanor.

• Sort, distribute and log incoming mail, faxes, and overnight carriers.

• Create and prepare guest letters to resolve guest challenges or requests for management review and approval.

• Prepare materials for annual board and owner meetings.

• Manager’s schedule, in-house phone directory, and request for donations.

• Be a liaison for the GM to the community, team members, and guests.

• Prepare and modify documents, including correspondence, signage, reports, memos, and emails on behalf of the General Manager.

• Order and distribute resort operations office supplies, toners, and printing/stationery needs.

• Track office supply inventory, purchase orders, and invoices.

• Assist in coordinating service calls for office equipment repairs and maintenance.

• Track and report guest comment cards and SALT results, and respond to guests.

• Assist with staff meetings (including minutes and scheduling) and monthly staff lunches and events.

• Create and maintain resort operations contracts and ensure liability insurance certificates are on file for all vendors on the property.

• Assist visiting executives with administrative and clerical tasks as needed.

• Assist with new hire processing, preparations for QA, and business plans.

• Accomplish all reasonable requests by management.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

What are we looking for?

To succeed as an administrative assistant, candidates should be professional, polite, and attentive while being accurate. They should always be prepared and responsive, willing to meet each challenge directly and have a genuine desire to meet the needs of others.

• High School Diploma

• At least one year of related experience

• Excellent written and verbal communication

• Focus on details, flexible, and able to handle multiple tasks

• Knowledgeable in Microsoft Office & Teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associates Degree

• Bi-lingual

Don’t wait. Apply today!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please get in contact with us to request an accommodation.

Responsibilities

What will I be doing?

We are looking for a master multi-tasker with excellent interpersonal skills and an upbeat demeanor.

• Sort, distribute and log incoming mail, faxes, and overnight carriers.

• Create and prepare guest letters to resolve guest challenges or requests for management review and approval.

• Prepare materials for annual board and owner meetings.

• Manager’s schedule, in-house phone directory, and request for donations.

• Be a liaison for the GM to the community, team members, and guests.

• Prepare and modify documents, including correspondence, signage, reports, memos, and emails on behalf of the General Manager.

• Order and distribute resort operations office supplies, toners, and printing/stationery needs.

• Track office supply inventory, purchase orders, and invoices.

• Assist in coordinating service calls for office equipment repairs and maintenance.

• Track and report guest comment cards and SALT results, and respond to guests.

• Assist with staff meetings (including minutes and scheduling) and monthly staff lunches and events.

• Create and maintain resort operations contracts and ensure liability insurance certificates are on file for all vendors on the property.

• Assist visiting executives with administrative and clerical tasks as needed.

• Assist with new hire processing, preparations for QA, and business plans.

• Accomplish all reasonable requests by management.

Qualifications

What are we looking for?

To succeed as an administrative assistant, candidates should be professional, polite, and attentive while being accurate. They should always be prepared and responsive, willing to meet each challenge directly and have a genuine desire to meet the needs of others.

• High School Diploma

• At least one year of related experience

• Excellent written and verbal communication

• Focus on details, flexible, and able to handle multiple tasks

• Knowledgeable in Microsoft Office & Teams.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Associates Degree

• Bi-lingual

Additional Information

• Job Identification: 26390
• Job Category: Admin Support
• Posting Date: 2026-10-20
• Job Schedule: Full time
• Area of Talent: Resort Operations
• HR Division: HOA and Resorts