Scheduling Specialist

About the job

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The Office of the University Registrar (OUR) serves several key duties as set from the Faculty Code of University Government:

1. OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

• Classroom Scheduling
• Curriculum/Student Information System Academic Structure
• Degree Audit/Graduation
• Records and Enrollment
• Student Data/Reporting
• Training, Provisioning and Documentation
• FERPA/Regulatory Compliance Oversight

Position Summary

The University of North Carolina at Chapel Hill seeks a Scheduling Specialist within the Office of the University Registrar (OUR) to support the coordination, administration, and continuous improvement of academic scheduling and classroom space management. Reporting to the Assistant Registrar for Scheduling, this position helps maintain the University’s schedule of classes and optimize instructional space utilization across all academic careers and terms.

The Scheduling Specialist supports the University’s classroom space initiative by developing scheduling scenarios, maximizing instructional capacity, balancing faculty and student needs, and promoting equitable access to classroom space. Key responsibilities include course and final examination scheduling, New Student Seat Release, classroom assignments, and other institution-wide initiatives that support student progression and degree completion.

The position provides functional and technical support for scheduling systems, including 25Live, SPOTS, and ConnectCarolina, with responsibilities for system testing, user access, documentation, training, and process improvement. Working collaboratively with academic departments, schools, faculty, and campus partners, the Specialist interprets scheduling policies, resolves classroom conflicts, coordinates space-related requests, and ensures consistent application of institutional standards.

Through data analysis, cross-campus collaboration, and continuous improvement, the Scheduling Specialist helps enhance classroom utilization, strengthen scheduling operations, and support the University’s strategic priorities for enrollment growth, operational excellence, and student success.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Management Preferences

Demonstrated customer service experience and the ability to build effective working relationships with diverse stakeholders. Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment. Excellent written and verbal communication skills, with the ability to interpret and apply policies and procedures to resolve complex situations. Strong analytical, critical-thinking, and problem-solving skills, with exceptional attention to detail. Ability to adapt to evolving business processes, learn new technologies, and support continuous improvement initiatives.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.