Product Owner, Crew Profile and Planning

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. The Product Owner for Crew Profile and Planning within the Crew Modernization platforms is responsible for defining and delivering digital products that enable crew members and operational teams to manage crew profile information, preferences, qualifications, and planning-related activities. This role serves as the bridge between business stakeholders, operational teams, technology partners, and end users to ensure products align with business objectives, regulatory requirements, and crew experience goals. The Product Owner owns the product roadmap, prioritizes features and enhancements, manages the product backlog, and drives delivery of solutions that improve crew efficiency, data accuracy, planning effectiveness, and overall user experience. They leverage customer feedback, operational insights, and business strategy to maximize product value while ensuring seamless integration across the broader Crew Modernization ecosystem. Success in this role is measured through product adoption, operational improvements, user satisfaction, and achievement of key business outcomes.

At Delta, we connect people and cultures, power extraordinary experiences, and shape the future of travel. Here, you'll work on complex challenges on a global scale, using augmented intelligence to build emerging technologies, amplify human potential and continuously grow the skills that keep you at the forefront of what's next.

• Act as product owner for agile development teams.
• Build an executable product roadmap and vision that balances business value, timing needs, and development complexity.
• Collaborate with other agile development teams to understand relationships and dependencies between teams.
• Monitor and analyze product performance, using data to drive continuous improvement and innovation.
• Ensure IT development properly leverages backend mechanisms and achieves desired business goal.
• Stay informed about industry trends and competitor offerings to maintain a competitive edge.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States
• Possesses a high school diploma, GED, or high school equivalency
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data
• Minimum three years of airline, mobile technology or equivalent experience required
• Strong business knowledge and technical skills with an in-depth understanding of product management
• Capable of managing multiple projects with limited supervision in a fast-paced environment
• Focused on results and can prioritize competing interests with seemingly disparate goals
• Use data to quantify problems, identify trade-offs and develop solutions
• Communicate in a timely, accurate and effective manner
• Must be performing satisfactorily in present position

What will give you a competitive edge (preferred qualifications)

• BA/BS or advanced degree in a process or project management discipline such as Business Administration or Industrial Engineering
• Experience working in an Agile environment as a Product Owner