Project Manager / Salesforce

About the job

We are seeking an experienced IT Project Manager for a contract opportunity supporting a major public-sector technology modernization initiative. This role will focus on implementing a unified Salesforce Licensing, Permitting, and Inspection (LPI) platform, working across business teams, technical stakeholders, external vendors, and government agencies to deliver a modern digital experience. Onsite 3 times per week for the first 90 days and 2 after.

This is an opportunity to take ownership of a high-priority technology initiative that will improve how licensing, permitting, and inspections are managed across the organization. The ideal candidate will have experience managing complex software implementations, coordinating multiple workstreams, and driving vendors and stakeholders toward successful delivery. You will have direct exposure to senior leadership, influence key project decisions, and help guide the implementation from planning and development through testing, launch, and ongoing improvements.

Contract Duration: Through June 2027

Required Skills & Experience

• 5–8+ years of IT project management experience leading complex, cross-functional technology projects.

• Experience managing software implementations or large-scale technology solutions across multiple workstreams.

• Strong project planning, scheduling, budgeting, resource management, and deliverable tracking skills.

• Experience managing project risks, issues, dependencies, and escalations.

• Experience coordinating external vendors, technical teams, business stakeholders, and senior leadership.

• Knowledge of the software development lifecycle, release management, and project management methodologies.

• Experience with both Agile and Waterfall project delivery.

• Strong communication, documentation, organizational, and stakeholder management skills.

• Experience developing project plans, status reports, project documentation, and acceptance testing plans.

• Proficiency with Microsoft Office 365, Teams, SharePoint, and project management tools.

Desired Skills & Experience

• Experience managing large Salesforce implementations or Salesforce platform deployments.

• Public-sector IT project management experience, particularly within Massachusetts state government.

• Experience working with multiple software vendors and external delivery partners.

• Familiarity with Microsoft Project Online, Planner, and Power BI.

• Experience with vendor contracts, budget tracking, invoicing, and financial reporting.

• Knowledge of organizational change management, end-user training, and process redesign.

• Familiarity with Agile/Scrum, ITIL, and PMI project management standards.

• Experience supporting software testing, user acceptance testing (UAT), architectural reviews, and compliance reviews.

What You Will Be Doing

Tech Breakdown

• Salesforce Licensing, Permitting, and Inspection (LPI) platform implementation

• Microsoft 365, Teams, SharePoint Online, OneDrive, and Project/Planner

• Project planning, reporting, and tracking tools

Daily Responsibilities

• 40% Project Planning & Management: Manage project scope, schedules, milestones, budgets, resources, dependencies, risks, and deliverables across multiple workstreams.

• 30% Stakeholder & Vendor Coordination: Serve as a primary point of contact between business teams, technical leads, external vendors, and government agencies. Facilitate meetings, track action items, and drive issue resolution.

• 20% Implementation & Delivery Oversight: Coordinate development activities, architectural and compliance reviews, testing plans, user acceptance testing, product demos, and release readiness.

• 10% Reporting & Administration: Maintain project documentation, status reports, budget spreadsheets, vendor invoices, team rosters, system access, and executive updates.