Forward Deployed Engineer / Healthcare RCM Platform / Chicago Onsite

About the job

A healthcare technology organization is seeking a full-time Lead Forward Deployed Engineer to help build and deploy AI-powered automation solutions across its Revenue Cycle Management platform. This position can be based remotely anywhere in the United States, with a hybrid option available for candidates in the Chicago area. The environment leverages AWS, Python, TypeScript, modern AI frameworks, enterprise integrations, and agentic technologies to solve large-scale operational challenges.

This is a unique opportunity for an engineer who enjoys owning both technical execution and business outcomes. The organization is investing heavily in AI agents that automate real operational work across claims management, denials, accounts receivable, and healthcare revenue cycle teams. The ideal candidate has successfully deployed AI-driven business processes into production environments and can partner directly with operations leaders to identify automation opportunities that generate measurable impact. Required Skills & Experience

• 8+ years of software engineering experience
• Proven experience building and deploying AI agents or agentic workflows into production environments
• Experience implementing AI-driven business process automation
• Strong Python and/or JavaScript/TypeScript development experience
• Experience working with APIs and enterprise integrations
• Strong SQL and data analysis skills
• Experience gathering requirements directly from business stakeholders
• Ability to translate operational problems into scalable technical solutions
• Revenue Cycle Management experience (claims, denials, A/R, billing, collections, eligibility, or related functions)
• AWS cloud experience

Desired Skills & Experience

• Healthcare technology background
• Experience with AWS Bedrock or comparable AI platforms
• Browser automation tools such as Playwright
• Voice agent development experience
• Consulting, startup, or customer-facing engineering experience
• Knowledge of EDI, 837/835 transactions, payer workflows, or healthcare operations
• HIPAA-regulated environment experience

What You Will Be Doing Tech Breakdown

• 40% AI Agent Development & Automation
• 25% Backend Engineering
• 20% Cloud Integrations & Workflow Automation
• 15% Analytics, Monitoring & Optimization

Daily Responsibilities

• 70% Hands-On Development
• 30% Stakeholder Collaboration & Solution Design

The Offer You will receive the following benefits:

• Bonus Eligible
• Competitive Base Salary
• Employee Stock Purchase Program
• Flexible Time Off
• Hybrid or Remote Flexibility
• Professional Development Opportunities
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Flexible PTO
• Wellness Benefits
• Employee Stock Purchase Plan
• Professional Development Support

Applicants must be authorized to work in the U.S. on a full-time basis now and in the future.

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