Patient Service Navigator (PV)

About the job

Shift: Per Diem, various days and shifts.

Job Description

Escorts or transports patients within facility. Records patient movement in transport tracking system. Picks-up and delivers materials and equipment. Assists in performing related routine clerical duties or duties related to specialty areas of assignment.

Job Responsibility

• • Cleans, maintains and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.

• Receives formal instruction/direction upon pick-up and provides formal hand-off report at destination, when not required to stay with patient.

• Reports any changes in patient status/condition during transport.

• Removes and reports defective equipment to supervisor.

• Assists clinical staff with lifting and moving patients for transfer and transport.

• Ensures I.V. and oxygen tanks are handled, set-up and operating according to established procedures and orders.

• Cleans transportation equipment according to Infection Control protocols.

• • Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.
• • Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives.
• • Uses patient transport tracking system to record patient information; assignment acceptance and closure.
• • Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.

• Performs related duties, as required.

*ADA Essential Functions

Job Qualification

• High School Diploma or equivalent, required.
• Basic Life Support (BLS) or equivalent certification within first three (3) months from Date of Hire, required.
• Prior hospital experience, preferred.
• Demonstrated knowledge of patient transfer/transport techniques, and related body mechanics.
• Knowledge of basic related Safety and Infection Control policies and practices.
• Ability to utilize electronic technology for data input.
• Ability to communicate effectively.

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Additional Information

• Job Identification: 201275
• Job Category: Patient Transportation
• Posting Date: 2026-11-11
• Locations: 888 Old Country Road, Plainview, NY, 11803, US ()
• Minimum Salary/Range:* 26.7559
• Maximum Salary/Range:* 28.4264
• Shift: Variable
• Shift Begin Time: 9:00 AM
• Shift End Time: 5:00 PM
• Schedule: Per Diem