HRIS Consultant - Office of Human Resources - UTK

About the job

The UT Knoxville Campus Human Resources office is looking for an HRIS Consultant who will support UTK Campus by troubleshooting DASH (Oracle HCM) problems and HR and payroll issues, ensuring data accuracy and integrity, auditing reports, and implementing process efficiencies. The HRIS Consultant will test system changes, develop training documentation and job aids, and communicate with HR partners and end users about upcoming changes.

Responsibilities

DASH (Oracle HCM) Troubleshooting and Payroll Support

• Troubleshoots and resolves HR processing and data issues through research, testing, and consultation with technical analysts at the UT System office.
• Manages off-cycle payroll requests serving as liaison between campus departments and the System Payroll office
• Responds to requests and inquiries by campus partners in a caring, concise, and timely manner through phone, email, and messaging
• Supports payroll process by approving timecards, auditing missing timecards and pay checks, and communicating with campus departments and Payroll to resolve potential issues

DASH (Oracle HCM) System Testing and Auditing

• Ensures data accuracy and integrity; proactively identifies and correct problems
• Manages data security and privacy to ensure compliance with applicable regulations
• Performs quarterly upgrade testing to determine where changes are needed and ensure upgrades work as expected and communicate with system and campus partners when changes occur or there are deficiencies
• Identifies and resolves issues by recommending and implementing solutions after upgrades
• Tests system changes and new functionality to confirm roles and systems operate as expected
• Maintains knowledge of HRIS industry standards, trends and best practices to recommend changes and improvements consistent with industry standards
• Identifies trends in data problems and recommends changes to processes to resolve ongoing data problems

Special Projects & Process Improvement

• Provides system support and training to HR partners and end-users; identifies training needs and develops and delivers training as needed
• Creates DASH training materials and job aids for distribution
• Manages special projects to ensure they are completed effectively and on time
• Supports regular large-scale projects, i.e. performance review processes and merit processes, managing timelines and working with campus partners to complete processes
• Identifies inefficiencies and recommends processes to address efficiency problems
• Creates and implements innovative solutions to address system deficiencies

Internal/External Customer Support

• Responds to requests and inquiries by campus partners in a caring, concise, and timely manner through phone, email, and messaging
• Cultivates relationships with HR partners to serve as a valued HR partner through ongoing effective communication

Qualifications

Required Qualifications

Education

• Business, Human Resources, Information Technology or related field

Experience

• 2 Years of HRIS Experience
• Experience with HR software
• Experience with process improvement
• Ability to create reports
• Strong MS Excel skills
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Excellent technical abilities and the ability to research and troubleshoot problems
• Ability to maintain composure in complex high-pressure situations
• Ability to work professionally and confidently with varying levels of the organization
• Ability to work as part of a team

Preferred Qualifications

Experience

• Experience with Oracle

Work Location

• Location: Knoxville

• Onsite, Hybrid, or Remote:  Onsite

Compensation and Benefits

• UT market range: MR

• Anticipated hiring range: $58,000 - $63,000

• Find more information on the UT Market Range structure here

• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the attachments noted below:

• Resume

• Cover Letter

About The College/Department/Division

The Office of Human Resources serves as the hub for UT employees, overseeing day-to-day operations on campus, as well as the well-being and development of the UT family. The unit manages recruitment, onboarding, training, performance evaluation, employee relations, personnel data, and so much more. Additionally, HR handles benefits administration and creates a positive workplace culture by fostering collaboration and addressing employee concerns.

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Additional Information

• Job Identification: 10426
• Job Category: Human Resources
• Posting Date: 2026-10-15
• Job Schedule: Full time
• Locations: 2200 Sutherland Avenue, Knoxville, TN, 37919, US ()