Project Leader-Acquisitions Strategy

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.

The Acquisitions Strategy team sits inside the larger Delta Sync and Partnerships team and is responsible for driving performance of our top-tier in-flight partners. We drive growth, retention, and operational excellence across the portfolio. This highly strategic and visible team has created a one-of-a-kind onboard travel journey by providing highly engaging products and experiences for our passengers. We are a highly collaborative team that values curiosity, accountability, and continued improvement.  To be successful, this role will require a multi-functional utility player who does not hesitate to own an ambiguous workstream and has never said, “that’s not my job.”

The Project Leader, Acquisition Strategy, is responsible for driving business performance, including forecasting and strategic insights across the Delta Sync portfolio. This role sits within our Marketing + Product org but will partner closely with cross-functional teams including Loyalty, Finance, and Digital teams to ensure performance transparency and scalable business processes that support customer growth and retention. The ideal candidate is comfortable translating data into actionable insights and influencing decision-making at multiple levels of the organization.

The team has some primary responsibilities:

• Drive full funnel awareness down to conversion metrics for our Delta Sync partners
• Drive engagement across customer-facing channels that support customer, brand, and partner needs

Job Responsibilities:

• Ownership. Quickly build knowledge of business, processes, and performance drivers and independently manage workstreams.
• Business + Performance Insights. Maintain business forecasting and planning, while also being able to navigate marketing campaign level performance reporting, insights, and optimizations. Synthesize data from multiple sources to tell the story of campaign effectiveness.
• Stakeholder Management. Drive alignment across teams with competing priorities and build strong relationships with internal and external stakeholders
• Marketing Strategy and Execution. Support go-to-market initiatives, managing timelines, with ability to track program milestones and identify risks. Manage cross-collaboration execution to help execute campaigns.
• Project Management. Ability to manage projects, timelines, and deliverables autonomously. Ensure prioritization and focusing on delivering what will make an impact.

This person can be described as:

• Someone who is energized by solving business problems, while being comfortable building processes and solutions
• Naturally curious, proactive, and eager to learn
• Thriving in ambiguity, with the ability to balance big picture visions with tactical execution
• Having the ability to blend business operations and marketing expertise to influence stakeholders
• Not afraid to seek out information, ask questions and accelerate their knowledge

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way.

Why You'll Love Delta

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Recognition rewards and awards through the platform Unstoppable Together
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• 5+ years of relevant business experience

• Must be comfortable operating in ambiguous environments with limited direction

• Strong understanding of marketing performance metrics and campaign measurement

• Strong written communication skills with ability to quickly produce executive-level content (e.g., deck building, email)

• Excellent interpersonal, communication and relationship-building skills required, with an emphasis on seeking input and understanding concerns of other stakeholders

• Proven ability to organize, prioritize, handle time constraints, and manage shifting priorities, with an eye and attention to detail

• Ability to manage multiple projects at once, including ability to develop workback plans and maintain timelines

• Strong quantitative, analytical, statistical, and conceptual thinking skills

• Assertive and confident thinker with ability to push the envelope; action oriented and capable of helping to define strategic options, scenarios, and consequences

• Positively resolves conflict and removes obstacles to change; creates an environment where established ways of thinking can be provocatively challenged and evolved

• Must have strong performance record & exemplary performance in current position

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• Marketing experience
• Analytics, Measurement, Reporting experience
• Airline experience
• Experience with subscription-based business, lifecycle programs, or recurring revenue models