Co-op, Crew Technology (Spring 2027)

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

As a Crew Technology Co-Op, you will support the Crew Technology team in driving operational efficiency, technology improvements, and cross-functional initiatives that help modernize how we support our people and operation. You’ll gain hands-on experience working across a variety of focus areas, which may include Crew Experience, strategy, product, operations support, or business process improvement, depending on business needs and team priorities.

In this role, you’ll work alongside team members across business and technology functions to help move initiatives forward, solve problems, and support day-to-day execution.

Key Responsibilities:

• Assist with project coordination and support the delivery of Crew Technology initiatives, including documentation, planning, testing, implementation, and follow-up activities
• Help gather, organize, and clarify information needed to support technology and business initiatives across the Crew Technology team
• Partner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverables
• Contribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automation
• Collect, analyze, and interpret data to support team objectives, project work, and decision-making
• Prepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levels
• Support knowledge management and team documentation, including process guides, reference materials, and shared content
• Participate in meetings, capture key takeaways, and help track action items, progress, and next steps
• Apply analytical thinking and problem-solving skills to support a range of technical and business-focused assignments
• Promote safety-conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

• The Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours.

• Must have a minimum 2.5 GPA and be able to maintain the minimum GPA.

• Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational and professional work experience to prepare you for the workforce.

• This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.

• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:

• Spring 2027 - 1st rotation

• Fall 2027 - 2nd rotation

• Summer 2028 - 3rd rotation

• Strong organizational, project management, and personal management skills

• Robust verbal and written communication skills at all levels

• Ability to work well in teams

• Currently must be enrolled full-time and pursuing a bachelor’s degree in a related field

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

• Currently pursuing a Bachelor’s degree in Business, Technology, Engineering, or a related field.

• Strong knowledge of Microsoft Office products.

• Self-sufficient and able to complete assignments with minimal supervision.

• Detail-oriented and able to perform well under pressure.

• Eager to accept responsibility and contribute to meaningful work.

• Flexible and adaptable in a fast-paced environment.

• Professional demeanor when interacting with all levels of the organization.

• Able to work with and safeguard confidential and sensitive information.

What will give you a competitive edge (preferred qualifications)

• Experience working in cross-functional teams or supporting business or technology-related projects.
• Demonstrated analytical thinking, curiosity, and creative problem-solving.
• Experience with data analysis, reporting, or visualization tools (for example, Excel, Power BI, or Tableau).
• Interest in airline operations, technology, product, strategy, or process improvement.