Program Manager-CPS Team- DCFS Western Region (Salem)

About the job

Team Leadership: Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions. Coaching Development: Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices. Data-Driven Management QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery. Program Quality Strategy: Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals. Community Coordination: Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area. On-Call Demands: Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).