Communications and Knowledge Management Associate (Casual)

About the job

General Summary:

MCGL requires strong, consistent knowledge management and communications support to document project implementation, capture and disseminate lessons learned, and produce high-quality communications products that meet the standards of Jhpiego and the U.S. Government/Department of State (USG/DOS). This short-term casual position will provide surge communications and knowledge management support to the global MCGL team with the goal to ensure smooth close out and transition.

Duration: Sept 2026 - June 2027

Specific Duties & Responsibilities:

• Success Story Documentation: Support documentation of success stories at project and country level, highlighting achievements, good practices, lessons learned, outcomes, and impact.
• Reports and Presentations: Assist with developing reports and presentations according to Jhpiego guidelines for internal program needs and external dissemination.
• Infographics: Develop infographics using project data to show impact or tell a story.
• Photography/Video Documentation: Provide guidance to country teams to support capture of high-quality photographs, short videos, or photo slideshows that highlight project impact and beneficiaries, for use on the Jhpiego website and in publications.
• Branding and Visibility: Ensure all communications products adhere to Jhpiego and USG/DOS branding, marking, and visibility requirements.
• Close out report
• Guidance documents

Minimum Qualifications

• Master's degree in Health Policy or a related field, with Doctoral degree preferred
• Seven years related experience in health systems
• Additional experience may substitute for required education to the extent permitted by the JHU equivalency formula

Preferred Qualifications

• Bachelor's degree in communications, knowledge management, social sciences, or a related field.
• Ideally professional experience includes three to four years of demonstrated experience in knowledge management, communications, documentation, or dissemination, ideally in global health or development programs.
• Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.
• Familiarity with knowledge management platforms and tools (e.g., Office 365/SharePoint, DHIS2, or similar) is an advantage.
• Familiarity with canva and other design tools.
• Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.
• Ability to work across multiple country teams and manage competing priorities and short deadlines.
• Understanding of USG/DOS branding and marking requirements for donor-funded projects is an advantage.
• Excellent oral and written command of English; additional language skills ( French/Portuguese relevant to the duty station are an advantage.
• Experience developing communications products such as success stories, newsletters, infographics, briefs, and presentations.
• Familiarity with knowledge management platforms and tools (e.g., Office 365/SharePoint, DHIS2, or similar) is an advantage.
• Familiarity with canva and other design tools.
• Strong writing, editing, and organizational skills; ability to translate technical program information into clear, accessible content.

Classified Title: Sr. Technical Advisor Job Posting Title (Working Title): Communications and Knowledge Management Associate (Casual) Role/Level/Range: ACRP/04/MF Starting Salary Range: $32.35 - $39.88 Commensurate with Experience Employee group: Casual / On Call Schedule: Mon - Fri 8:30 AM - 5:00 PM FLSA Status: Exempt Location: Jhpiego Department name: 60000105-Global Programs and Technical Excellence Personnel area: Academic and Business Centers