Caesars Entertainment
Sportsbook Ticket Writer (Part Time)
Caesars Entertainment is hiring a Sportsbook Ticket Writer (Part Time) in Danville, VA, United States. Posted October 7, 2026.
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Job at a glance
- Company
- Caesars Entertainment
- Location
- Danville, VA, United States
- Pay
- $18
- Workplace
- On-site
- Employment
- Part-time
- Posted
- October 7, 2026
About the job
Responsibilities
- Writes tickets and processes cash winning tickets
- Handles customer questions and disputes
- Counts cash at the beginning and end of each shift
- Ensure all customers, whether regular or infrequent, are made to feel welcome at all times
- Carry out engaging conversations and provide friendly service to customers
- Show patience with customers who do not wager regularly; take the time to explain how wagering works
- Committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements
- Calls for MTL support when writing bets requiring MTL paperwork
- Adhere to Uniform Policy and ensures good standard of personal presentation at all times
- Anticipate and act on the needs of the customer, seek and respond to feedback
- Ensure all issues affecting customer experience in the sports book are reported promptly
- Undertake additional tasks contributing to the operations of the sports book, as requested
Wage: $18.00 Per Hour
Qualifications
- Must be able to stand for extended periods of time
- Must be able to lift, pull or push 25 lbs.
- Must be able write for extended periods of time
- Must be able to twist, bend or reach with no significant boundaries
- This position may be exposed to a smoke-filled environment
- Must be at least 21 years of age
- Must be able to obtain a Virginia Gaming License
- Genuinely interested in working with and helping customers
- Excellent communication skills
- Prefer working as part of a team
- Well-presented, polite, tactful and friendly
- Resolve complaints and difficult situations in a calm and patient manner
- Enjoy promoting products and services confidently
- Gather and act on customer feedback effectively
- Prioritize quick, effective speed of service
- High standards, initiative, pro-activity and professionalism
- Flexible to perform different tasks and follow procedures correctly
- Full of drive and enthusiasm for your own development
Additional Information
- Job Identification: 90323
- Job Category: Casino
- Job Schedule: Part time