Children and Families Program Supervisor

About the job

Introduction

\r\n\r\nAre you a current employee of the Department of Children and Families who is looking to take their career to the next level? If so, we invite you to take this opportunity to apply for the Children and Families Program Supervisor position!\r\nThe State of Connecticut, Department of Children and Families (DCF),Foster Care Division is accepting applications for one (1) full-time Children and Families Program Supervisor position. This position is located in our Central Office, within the Behavioral Health Division, a team that leads the ongoing development and monitoring of the states' children's behavioral health system of care.�\r\n\r\nPOSITION HIGHLIGHTS\r\n\r\n LOCATION: Central Office, 505 Hudson Street, Hartford, CT with statewide travel\r\n SHIFT: Full-time | hybrid schedule | 40 hours per week | first shift�\r\n SCHEDULE: 8:00AM – 5:00PM, Monday through Friday, with flexibility for weekly operational needs.�\r\n\r\nBENEFITS AND BALANCE AT THE STATE OF CONNECTICUT\r\n\r\nAs a current state employee, you will continue to receive benefits, including:\r\n\r\n State Employee Retirement System;\r\n A variety of medical and dental plans;\r\n Sick and personal leave;\r\n The State of CT is an eligible Public Services Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.\r\n\r\nVisit the State Employee Benefits Overview page to learn more!\r\nIn addition, the State puts an emphasis on:\r\n\r\n Providing limitless opportunities;\r\n Hiring for diverse and fresh perspectives;\r\n Performing meaningful work and;\r\n Encouraging a healthy work/life balance!\r\n\r\nOur state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests, to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here.�\r\nYOUR ROLE\r\nThe Program Supervisor provides program oversight, contract\r\ncompliance, and quality improvement of over fifty (50) congregate care programs\r\nthat operate 24/7 serving youth.\r\n\r\nIn this role, other responsibilities include:\r\n\r\n\r\n Directly supervise the unit responsible for conducting Private Non-Medical\r\n Institutions (PNMI) reviews;\r\n Conduct provider meetings;\r\n Evaluate and monitor program outcomes;\r\n Support the evaluation of risk management;\r\n Follow up on all incidents (i.e. arrests, AWOLs, restraints) involving\r\n children stemming from these programs.\r\n \r\n Our ideal candidate will be organized, resourceful, and solution focused; as\r\n well as:\r\n Possess strong communication skills;\r\n Demonstrated relationships with a broad section of multidisciplinary\r\n stakeholders;\r\n Familiarity with prevention/diversion/intervention services for youth and\r\n families;\r\n Have a history of developing and sustaining relationships with service\r\n providers;\r\n Familiarity with Connecticut provider network and systems of care.\r\n\r\n\r\nMore details about this position can be found within the 'Example of Duties' and the class specification.\r\n\r\n\r\nABOUT US\r\n\r\nDCF has a mission to work together with families and communities so that children can grow up healthy, safe, smart, and strong.�\r\n\r\n\r\nSTART WITH US. STAY WITH US. GROW WITH US.�\r\n\r\n\r\n

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.� You must specify your qualifications on your application.�\r\nNEW: Check out our Applicant Tips on How to Apply!�\r\n\r\nNeed more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.�\r\nIMPORTANT INFORMATION FOR THIS RECRUITMENT:\r\n\r\n\r\n Please include any related endorsements and/or certification and licensure credential details within your application.\r\n Be sure to select all locations you are interested in and commutable to.\r\n\r\nFOR ASSISTANCE IN APPLYING:�\r\nCheck out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.�\r\n\r\n\r\nBEFORE YOU APPLY:�\r\n\r\n\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.�\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below. \r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:�\r\n\r\n\r\n \r\n NEW: Some email providers may experience delays or issues delivering messages. To avoid missing important updates—such as referral questionnaires or interview scheduling links—please check your Personal Status Board regularly. For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select “Update My Contact Information.”\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). \r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.�\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n \r\n QUESTIONS? WE’RE HERE TO HELP:�\r\n Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Samantha Rivera at Samantha.Rivera@CT.Gov\r\n \r\n \r\n Join the State of Connecticut and take your next career step with confidence!�\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.\r\n

EXAMPLES OF DUTIES

\r\n\r\n\r\n Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs;�\r\n Ensures specialized services/programs are in compliance with federal, state and department mandates;�\r\n Identifies and develops new programs and funding sources;�\r\n Schedules, assigns, oversees and reviews work of staff;�\r\n Provides training and assistance to staff and/or outside providers;�\r\n Conducts performance evaluations;�\r\n Determines priorities and plans office work;�\r\n Establishes and maintains office procedures;�\r\n Develops or makes recommendations on development of policies and standards;�\r\n Acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources;�\r\n Prepares reports and correspondence;�\r\n Consults with staff on difficult cases;�\r\n Oversees maintenance of records;�\r\n Collects and analyzes program data;�\r\n May interact with clients and caretakers;�\r\n May interact or hear cases concerning retention of a child in community vs. institutionalization;�\r\n Performs related duties as required.\r\n\r\n\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n\r\n\r\n Considerable knowledge of\r\n \r\n relevant agency policies and procedures;�\r\n and understanding of case work principles, methods, and techniques;�\r\n factors which influence attitudes and behavior of individuals and families;�\r\n community resources and available services;�\r\n \r\n \r\n Knowledge of\r\n \r\n legal basis for departmental programs and requirements;�\r\n child development;�\r\n mental health and behavioral challenges facing children and youth;�\r\n \r\n \r\n Considerable\r\n \r\n interpersonal skills;�\r\n oral and written communication skills;�\r\n \r\n \r\n Supervisory ability.\r\n\r\n\r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.\r\n

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

\r\nOne (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.��\r\n\r\n\r\nNOTE: For state employees this experience is interpreted at the level of a Social Work Supervisor.\r\n\r\n

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

\r\n\r\n College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.\r\n A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience.�\r\n For state employees, two (2) years of experience as a Children Services Consultant may be substituted for the General and Special Experience.\r\n\r\n\r\nNOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.\r\n

PREFERRED QUALIFICATIONS

• Experience managing provider partnerships and\r\nrelationships.\r\n• Experience monitoring provider performance, tracking deliverables and\r\nperformance metrics using data and outcomes to inform decisions on provider\r\nperformance and service improvement.\r\n• Knowledge of residential and out of home treatment systems such as\r\nSpecialized Trauma-informed Treatment and Reunification (STTAR) programs,\r\ntherapeutic group homes, and residential treatment centers.\r\n• Experience working as part of a multi-disciplinary clinical team.\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.�\r\n