Meeting Connections Manager

About the job

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to every guest.  Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Position Summary

The Meeting Connections Manager is an entry-level sales position responsible for generating and securing short-term meeting and event business for the hotel. This fast-paced role focuses on developing new business opportunities, managing assigned accounts, and achieving established sales quotas. The Meeting Connections Manager serves as a key contact for meeting planners and clients, responding to inquiries, qualifying leads, and converting opportunities into booked business that supports hotel revenue goals.

Key Responsibilities

• Generate new business through prospecting, outbound sales calls, networking, and lead follow-up.
• Develop and maintain an assigned account base while identifying new sales opportunities within targeted market segments.
• Research market trends and potential clients to expand the hotel's customer base.
• Manage and respond to internet-based lead sources and meeting booking platforms.
• Achieve established sales goals, revenue targets, and performance quotas.
• Book short-term meetings, events, and group business for the hotel.
• Respond promptly and professionally to client inquiries and meeting requests.
• Prepare proposals, contracts, and event agreements in a timely and accurate manner.
• Collaborate with clients to understand meeting objectives, event requirements, and service expectations.
• Communicate event details effectively to hotel operational departments to ensure seamless execution.
• Build and maintain strong relationships with existing and prospective clients.
• Conduct site tours, hotel presentations, and sales appointments for potential customers.
• Follow up with clients to secure repeat business and maximize customer satisfaction.
• Maintain accurate account, lead, and booking information within the hotel's sales systems.
• Track sales activities, lead generation efforts, bookings, and revenue performance.
• Maintain customer records, correspondence, and sales reports.
• Participate in sales meetings, forecasting discussions, and revenue strategy sessions.
• Ensure compliance with hotel policies, procedures, and brand standards.
• Partner with hotel departments to deliver exceptional guest and meeting experiences.
• Perform other duties as assigned to support the hotel's sales and business objectives.

Why Join Hyatt Regency Phoenix

At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team.  We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment.  Other benefits and Perks:

• Enjoy free employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Previous hospitality, sales, customer service, or event planning experience preferred.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office and sales management systems.