Margaritaville Resort Casino
BEVERAGE ASSISTANT MANAGER
Job at a glance
- Workplace
- On-site
- Employment
- Full-time
- Sector
- Service & Trades
- Posted
- Oct 2, 2024
- First found
- Oct 2, 2026, 2:04 PM ET
About the job
WE LOVE OUR WORK.
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Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest, be friendly, polite & use courteous language).
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Provide especially timely & knowledgeable service; and then some!
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Always find solutions to guests’ problems.
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Use the guest’s name when appropriate.
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Thank the guest and invite him or her back.
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Staff, schedule, evaluate, train, develop and monitor subordinate personnel.
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Recommend wage increases, promotions, demotions, discipline, and other employment actions for subordinate personnel.
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Promote courteous treatment of customers and employees including resolving complaints, answering questions, and providing general service.
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Ensure food servers, bus persons and other restaurant personnel are meeting or exceeding service standards.
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Maintain control of the restaurant to ensure staffing levels are appropriate based on business volumes.
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Assist restaurant manager in developing and implementing policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines.
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Create and maintain records, reports and other documentation as required to meet company and business expectations.
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Maintain the viability and integrity of all restaurant operations.
BRING US YOUR BEST.
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Must be at least 21 years of age.
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Demonstrated supervisory experience in a high-volume restaurant.
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Must obtain and maintain a current State Responsible Vendor Permit
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Must obtain and maintain a current Parish Alcohol Beverage Control License
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These skills and abilities are typically acquired through at least 3 years’ experience directly related to the accountabilities specified.