Jo's Barista

About the job

The Barista is responsible for honoring each and every guest by providing excellent customer service and a high quality product. The Barista will work closely with the hotel's Food & Beverage team. The ideal candidate will possess a passion for enhancing the guest’s experience along with having a high attention to detail and a strong team approach.

• Prepare and serve beverages (coffee, latte, espresso, teas) using an industrial espresso machine

• Handle cash transactions in accordance with the property’s cash handling policy

• Have a deep knowledge about the hotel and local area

• Anticipate customer needs when assisting all guests with their orders to ensure a positive experience

• Follow all company policies and procedures in regards to cash handling, food and beverage preparation, safety and daily operation of the restaurant

• Prepare all orders according to company standards while meeting or exceeding speed of service and quality expectations

• Maintain a clean and organized guest environment as well as a clean and organized workspace

• Respond to guest requests in a timely, friendly and efficient manner

• Ensure knowledge of menu

• Take guest beverage and/or food orders and input orders in appropriate POS system

• All other tasks and duties as assigned

• 1-2 years of barista knowledge

• Previous hospitality experience preferred

• Experience in a high volume restaurant is a must