Administrative Coordinator - Office of the Vice Provost for Student Success - UTK

About the job

This position provides administrative support for the Senior Vice Provost for Student Success and Chief Honors Officer and the Office of the Senior Vice Provost for Student Success.  The position reports to the Chief of Staff as part of the Office of the Senior Vice Provost for Student Success while working closely with all members of the DSS Leadership Team in support of the division’s strategic plan and priorities. The person in the position has significant responsibility for coordinating events and academic activities that support the daily agenda and operations for the SVPSS, sending out communications on their behalf and is responsible for financial transaction reconciliations from the SVPSS office.

Responsibilities

Administrative Coordination for Senior Vice Provost for Student Success and Chief Honors Officer (45 %) •    Coordinates and manages appointments, speaking engagements, meetings, travel, and requests for the Senior Vice Provost’s time. •     Manage the SVPSS calendar.  Schedule meetings as requested or required. •     Provide direct assistance when possible and/or direct inquiries to the appropriate office/person. •    Send special announcements to students, faculty, and staff on behalf of the SVPSS. •    Coordinates and books travel plans and creates  itineraries for the SVPSS. •    The administrative coordinator will have access to highly confidential information and will need to maintain confidentiality. •    Works with internal and external stakeholders to compile and prepare documents, reports, folders, and charts. •    Manages calendars which often require coordination with other staff. •     Prepare materials for meetings.

Strategic Office Management for the Office of the Senior Vice Provost for Student Success (40 %) •    The administrative coordinator will work closely with the SVPSS Chief of Staff to identify and support the development and execution of unit strategic priorities and initiatives. Assists in the oversight of all aspects Senior Vice Provost sponsored events, retreats, and special program development, including developing and managing budgets for events and preparing internal reports for management. This includes communication and coordination with campus partners and off-campus vendors, management of budget, etc. The administrative coordinator will be the secondary point of contact for Office of the Senior Vice Provost events. •    Assists in the coordination, supervision, and completion of special projects as appropriate, including strategic priorities and new initiatives for the Office of the Senior Vice Provost and the Division of Student Success. •    Management of incoming inquiries, to include handling issues directly or speaking on behalf of the team, using sound judgment and discretion. Due to the nature of the position, the administrative coordinator will have access to confidential information and will exercise sound judgment and discretion. Assists with internal and external communication including assisting with managing the Senior Vice Provost’s public relations strategy. •    Organize and coordinate SVPSS search committees and the interview process on behalf of the SVPSS.  Point of contact and responsible for guests brought the University of behalf of the SVPSS. Coordinates with other departments in response to technical needs or to resolve problems. Informs supervisor of potentially controversial matters or other key issues.

Other General Duties (15%) •    Maintain files and records in office and periodically move files to records management. •    Assist in general office duties in the Office of the Provost and SVPSS including answering phones, scheduling conference rooms, office organization, and other duties as required. •    Direct supervision of student employees, interns, and practicum students; recruits and selects student staff. •     Responsible for reconciling monthly ledger, PCard transactions, ordering supplies, and other business-related items that come through the SVPSS Office. •     Coordinates onboarding of new employees.

Qualifications

Required Qualifications

• Education:

• Associate’s degree

• Experience:

• Associate’s degree and one year of experience in an office setting including managing calendars and event planning.

• Knowledge, Skills, Abilities:

• Excellent written and oral communication skills.

• Strong decision-making and problem-solving skills.

• Time management and organization with attention to detail is a must.

• Extensive knowledge of Microsoft Office products, especially Outlook, Work, Excel, and SharePoint.

• Have the ability to keep information confidential.

• Ability to work effectively with a wide range of constituents.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Education:

• Bachelor’s Degree

• Experience:

• Five years of office experience.  Two years’ experience providing executive level support.  Prior experience in a university setting.

• Knowledge, Skills, Abilities:

• DASH experience preferred.

Work Location

• Location: Knoxville, TN

• Onsite

Compensation and Benefits

• UT market range: MR 08

• Anticipated hiring range: $60,000

• Find more information on the UT Market Range structure here

• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.

• Resume

• Cover Letter

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Additional Information

• Job Identification: 10740
• Job Category: Administrative
• Posting Date: 2026-11-12
• Job Schedule: Full time
• Locations: 1331 Circle Park, Knoxville, TN, 37996, US ()