Tax Specialist

About the job

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Tax and Revenue Functional Area is looking for a skilled and motivated individual to fill its Tax Specialist I position. This person will play an integral role in our mission to answer taxpayer inquires. You must be current on your state and federal tax filings and pass a criminal background check. Roles and Responsibilities Answer phone calls and provide information to customers Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing Research Utah State Tax law and regulations Provide general and complex information needed to resolve tax issues Enter and retrieve information from different system Make and complete adjustments to individual or business accounts Explain and apply policies and procedures to taxpayers Working in a contact center (call center) Assist managers and division directors with their work needs Best Qualified Candidate The best qualified candidate will have the following: has accounting, finance or business experience has exceptional customer service skills is very detail oriented Preference Preference may be given to those candidates that have: Two years of experience in tax, accounting, banking, law or investigative work. You may substitute one year of education in a related field for each year of required experience. Salary Starting salary will be $24.37 hourly, or per DHRM rules on transfer/promotion.