Director of Development and Communications

About the job

Key Responsibilities

Corporate Donations and Sponsorships

• Execute and grow our corporate partnership program, developing strategies for new, renewed, and increased support annually.
• Identify new sponsorship and corporate giving opportunities; prepare and submit proposals; and manage follow-up.
• Coordinate with staff, board members, and community volunteers to cultivate relationships, fulfill sponsorship commitments, and meet revenue targets.
• Provide timely recognition, stewardship, and reporting that demonstrate the mutual benefit of corporate support.

Annual Giving and Membership Drives

• Plan and execute annual giving appeals, including HOH’s participation in ExtraGive.
• Create compelling appeals, acknowledgments, sponsorship materials, impact reports, and other fundraising communications.
• Partner with the Director of Programs and Operations to increase membership sales, engagement, and retention.
• Partner with the Executive Director, board members, colleagues, and consultants to prepare for a future capital and sustainability campaign.
• As needed, assist in the identification, cultivation, solicitation, and/or stewardship of prospective and current donors through personal meetings, calls, correspondence, and meaningful engagement.

Special Events

• Lead the planning and execution of our 40th anniversary event(s) in collaboration with board leadership, staff, and volunteers.
• Establish and track fundraising event revenue and expense targets.
• Secure event sponsors and participants and coordinate promotion, logistics, and donor follow-up.
• Evaluate financial results and relationship-building outcomes to improve future events.

Communications and Community Engagement

• Develop and implement an integrated communications strategy that increases awareness of HOH, communicates its nonprofit mission and impact, and supports fundraising and visitation.
• Collaborate with the Director of Programs and Museum Operations to balance promotional, educational, and philanthropic content across Museum channels.
• Manage social media, website content, email newsletters, advertising, public relations, and print materials, maintaining a consistent voice and visual identity.
• Plan and oversee content creation for Instagram, Facebook, LinkedIn, and other relevant platforms.
• Keep the website and third-party listings accurate, accessible, user-friendly, and aligned with Museum priorities.
• Develop graphics independently or in collaboration with colleagues and outside designers.
• Build relationships with media outlets, community organizations, and content partners to reach local families, regional residents, and tourists.
• Create pathways for visitors, members, volunteers, and community partners to become more deeply involved as advocates and donors.
• Represent the Museum at community events and meetings.

Administration, Data, and Collaboration

• Maintain accurate donor records, activity histories, acknowledgments, and reports.
• Track fundraising and communications results, interpret data, and adjust strategies and resources accordingly.
• Follow professional standards for ethical fundraising, donor confidentiality, and responsible stewardship.
• Provide responsive, thoughtful service to donors, visitors, partners, and colleagues.

Required Qualifications

• Three years of relevant experience in fundraising, development, and/or communications, including proactive relationship development and network-building.
• Demonstrated experience and success meeting revenue, campaign, or project goals.
• Excellent writing and editing skills, including the ability to develop original proposals, appeals, articles, and engaging public-facing content.
• Strong interpersonal and verbal communication skills, with the ability to build trust and rapport with people from varied backgrounds.
• Strong project management skills, including setting priorities, coordinating multiple projects, and meeting deadlines.
• Comfort using donor databases or content management systems, Microsoft Office, and standard workplace software.
• Ability to use data to evaluate results and adjust plans.
• Ability to work independently and collaboratively in a busy, public-facing environment.
• A commitment to HOH’s mission and to advancing community, sustainability, access, and equity.

Preferred Qualifications

• Knowledge of Lancaster County’s philanthropic and business communities.
• Experience with donor research, cultivation, solicitation, and stewardship.
• Experience securing corporate gifts and sponsorships.
• Experience planning fundraising events and managing budgets.
• Familiarity with website management, email/direct mail marketing, social media analytics, and graphic design tools.
• Experience implementing marketing or communications strategies and creating content for digital/print platforms.
• Strong customer service skills, sound judgment, and a growth mindset.