Project Manager, Crew Technology

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

The Project Manager for Crew Technology will lead management and reporting of high-profile, mission-critical, cross-Crew projects. Areas of responsibility include executive reporting on the status of Crew initiatives, capital planning, strategic alignment with Crew Technology Product Managers, coordination with other divisions, and ad hoc leadership updates. This role is instrumental in creating visibility to the entire Crew Technology portfolio and pushing forward the success of its initiatives. This role requires close collaboration with Business leadership, Crew Technology leadership and Product Managers, Ops Planning, and the Digital Portfolio Office.

• Track progress, manage risks, and report on key milestones to leadership
• Align initiative-based strategic roadmaps and tactical plans for crew technology systems that balance business value, timing needs, funding, and development complexity
• Prepare Officer-level updates to review initiative progress, accomplishments and constraints
• Ensure Crew Resources department and cross-divisional (IFS, FOP, OCC, and IT) coordination and prioritization of work, resources, and deliverables
• Prepare and lead capital planning discussions and deliverables in coordination with IT and Finance
• Effectively communicate, cross divisionally and to senior leaders, roadmaps, priorities, objectives, and benefits
• Promote safety conscious behaviors in all operational processes and procedures

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.
• Possesses a high school diploma, GED, or high school equivalency.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data.
• Bachelor's degree in Business, Marketing, Management, Technology or equivalent work experience in airline operations required
• Embraces diverse people, thinking and styles
• Exhibits curiosity, learns quickly, and thinks creatively to help identify solutions
• Minimum 5 years relevant work experience
• Experience leading the planning and execution of large projects from defining scope, goals and deliverables to ensuring project is adhering to timelines and meeting the stakeholder's needs
• Ability to manage multiple projects, stakeholders, and workstreams at once
• Strong executive presence, written, and verbal communication skills with the ability to produce and deliver logical, concise, relevant, strategic documents and presentations
• Strong critical thinking, problem-solving, and analytical skills, including the ability to analyze data, identify issues, and develop effective solutions
• Adaptability and flexibility to handle changing priorities and work effectively in a fast-paced environment
• Proven track record of successfully collaborating in a cross-departmental team environment
• Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders
• Must demonstrate the ability to build relationships and communicate with all levels in the organization
• Must be performing satisfactorily in current position
• Strategic mindset with the ability to craft and understand the big picture, including identifying how different products and initiatives impact others
• Ability to influence and lead without authority
• Recommend prioritization of work based on an understanding of the technology roadmaps and business processes

What will give you a competitive edge (preferred qualifications)

• Consulting experience
• Previous experience in Technology Project Management
• Advanced degree in Business, Communications, or a related field.