Global Commodity Manager

About the job

Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish!

We are seeking a Global Commodity Manager to join our AppleCare team. In this role, you will manage continuity of supply, warranty redemption, supplier quality claims, repair and testing, reverse logistics, and costs for service product components. You will collaborate cross-functionally to achieve results in a fast-paced environment.

As a Global Commodity Manager, you will design and implement solutions that achieve business-critical metrics for the AppleCare supply chain. You will partner closely with planning, purchasing, finance, engineering, and quality teams to ensure full support throughout the service phase of the product lifecycle.

Responsibilities

• Ensure service components’ continuity of supply
• Supplier Management: Manage supplier performance in service operations through Quarterly Business Reviews (QBR) and Supplier Performance Index (SPI) processes. Set metric targets and oversee supplier management of repair and screening operations, evaluating capacity and managing demand levels. Partner with commodity leaders in operations to negotiate contractual terms and drive suppliers to enhance their infrastructure.
• Cost Management: Manage costs for warranty, repairs, and out-of-production replacement parts across all regions and repair channels.
• Reverse Logistics and Operations: Design repair and replacement supply chains to secure continuity for system-level repairs at the lowest possible cost and highest service level.
• Warranty Redemption: Ensure internal systems and processes capture the full value of warranty terms with suppliers, driving enhancements to eliminate costs associated with in-warranty support.
• PRQ: Lead AppleCare Post-Ramp Qualification (PRQ) projects for service component changes.

Minimum Qualifications

• Bachelor's degree with 5–7 years of experience in supply chain management.
• Vendor management background, including working with contract manufacturers.
• Procurement and project management proficiency, including cross-functional collaboration.
• Knowledge of component manufacturing processes.
• Background in identifying and resolving engineering quality issues.
• Understanding of contractual terms and negotiation strategies when collaborating with legal teams.
• Experience presenting technical and business information to cross-functional teams and leading project initiatives.

Preferred Qualifications

• Master of Business Administration (MBA) or equivalent advanced degree

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,500 and $201,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline

Apple accepts applications to this posting on an ongoing basis.