Senior Coordinator - CSM MARC

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

• Responsible for the handling, generation, and retention of engine shop visit paperwork • Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system • Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers
• Resolves routine system and customer generated issues using the blended core – SAP, GEM/MIRS, SCEPTRE and MTAC
• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork
• Practice safety conscious behaviors in all operational processes and procedures
• Must be able to multitask in a high volume fast paced working environment
• Responsible for the handling, generation, and retention of engine shop visit paperwork
• Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system
• Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers
• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork
• Practice safety conscious behaviors in all operational processes and procedures
• Must be able to multitask in a high volume fast paced working environment

Benefits and Perks to Help You Keep Climbing

WHY YOU’LL LOVE DELTA!

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.
• Possesses a high school diploma, GED, or high school equivalency.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data.
• Basic understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies
• Must have strong commitment to safety and compliance values
• Must have strong time management and analytical skills to identify tactical and strategic issues.
• Must perform well under pressure with strong organizational skills.
• Able to work effectively in a fast paced and high-volume environment.
• Must have a strong sense of customer service.
• Effective oral and written communication skills to interact with internal and external customers.
• Highly motivated and flexible with an attention to detail.
• Must have strong interpersonal and communication skills as well as a drive for inclusion and recognizing the value of diversity in in a robust work environment.

What will give you a competitive edge (preferred qualifications)

• 3-5 years industry experience required, and 2 years related Delta TechOps or aircraft technical records experience preferred
• Basic working knowledge of aircraft structure, components, assemblies, and associated configurations
• Basic understanding of aircraft and power plant systems as related to compliance and record keeping within electronic systems.
• Familiarity with all Blended Core systems (SAP, SCEPTRE and MIRS) for component tracking or other similar record tracking systems.
• 4-year technical degree in a computer, aviation or business-related field, or A&P license with equivalent Shop, Line or Hangar maintenance experience, aircraft components tracking or maintenance forecasting, parts receiving or maintenance programs, or equivalent training and/or operations experience preferred.