Assistant Director of Residential Conduct and Care

About the job

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Carolina Housing is committed to providing convenient housing that is secure, inclusive, and supportive. Students create a home in our on-campus communities, build life-long friendships and develop skills for their current and futures successes as they journey through their Carolina experience. In support of this mission, the department provides a comprehensive campus housing operation for approximately 10,000 residents including business services, residence life and education, family housing, administrative services, housekeeping, maintenance, human resources, marketing, and information technology. Within these operations, over 500 full-time, part-time, and student staff are responsible for 3.1 million square feet of residential space and an annual auxiliary budget of over $70 million. The department receives no State funding, which makes the operation unique in that it must manage both revenue and expense projections and budgets. The department is also dynamic in that it must continuously adjust to changes in student preferences, demand, rate levels, and a changing landscape of construction and renovation, and enrollment growth. Carolina Housing prides itself on being student-centered, data -driven and dedicated to continuous improvement. To that end, the department is amid implementing its five-year strategic plan and in the process of long-term capital planning that is likely to include renovation and new construction.

Position Summary

The Assistant Director for Residential Conduct and Care serves as the primary case manager and administrator of the Carolina Housing conduct system. The Assistant Director also supports care case management and response for the department. The Assistant Director will lead the departmental conduct committee, oversee the implementation of the conduct process and serve as the lead trainer for hearing officers within Carolina Housing. The Assistant Director will also liaison with the Office of Student Conduct and the Office of the Dean of Students in managing complex student cases. The Assistant Director will support the care process by assigning appropriate follow-up, serve as a member of the Care Team, and liaising with the Dean of Students Office to best support students. The Assistant Director for Residential Conduct and Care directly supervises 3-4 full time Community Directors and is responsible for oversight of approximately 60 undergraduate student employees. The successful candidate will have a passion for working with a diverse student population, be committed to student learning and personal growth, and have strong critical thinking and problem solving skills. The Assistant Director is a member of the Residential Education Leadership Team and serves in the secondary on-call crisis rotation for the Department of Housing and Residential Education. The position reports to the Associate Director for Residential Living.

Minimum Education and Experience Requirements

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor’s degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Required Qualifications, Competencies, and Experience

A minimum of four years of full-time professional experience.

Preferred Qualifications, Competencies, and Experience

Demonstrated initiative and ability to work autonomously as well as part of a team; Demonstrated experience using technology in the delivery of student programs; Demonstrated ability in assessment of student services and use of assessment results to make changes that improve the delivery of services and programs for students; Excellent organization, interpersonal, and oral/written/presentation skills. A Master’s Degree in College Student Personnel, Higher Education Administration, or College Student Development or related degree is preferred. Live-on residence life experience is preferred. Non-clinical case management, Conduct administration, and maxient, Advocate or other database management experience.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.