Housekeeper

About the job

A Housekeeper Room Attendant is responsible for cleaning the guest rooms throughout the hotel during and after being occupied by a guest.  Schedules vary based on hotel occupancy; weekend and holiday availability is required.  During periods of high occupancy, overtime is encouraged.

• Ensure that the standards of excellence for guestrooms cleanliness are followed.

• Attend all the daily line-up meetings in the housekeeping office.

• Report anomalies in the guestrooms to your supervisor or dispatcher.

• Keep the service areas and closets clean at all times.

• Maintain the maids cart organized at all times.

Specific Daily Guest Room Cleaning Responsibilities:

• Make the bed following the steps specified in the training manual.

• Clean the bathroom following the steps specified in the training manual.

• Dust the room and replace all the amenities throughout the room.

• Vacuum the room thoroughly.

• Follow all service standards specified in the Housekeeping Standards.

• Report and turn in any Lost and Found items from the guestroom or hallways.

• Anticipate guest’s needs, respond promptly to any requests and acknowledge all guests all the time.

Qualifications:

• Ability to clean a minimum of 13 rooms in 8 hours shift.

• Ability to stand/walk for 8 consecutive hours

• Ability to safely lift 40+ lbs.

• Ability to communicate effectively with leadership

• Extremely physical position with prolonged standing, walking, bending, carrying and lifting