Senior Coordinator, Community Engagement

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

The Senior Coordinator, Community Engagement will coordinate activations with community partners in key markets of commercial focus. The purpose of this position is to build the Delta brand in the communities where we live, work and serve through brand placement and activations with employee and customer engagement. Responsibilities of this position include coordinating large- and small-scale activations (10-person events to 200-person events) with the portfolio leaders, collaborating with Delta’s nonprofit partners, and ensuring a great employee and customer volunteer experience.

• Coordinate and execute activations for employee involvement in markets of focus. Manage all aspects of event development and execution including partner communication, volunteer recruitment, volunteer communication, event management, reporting, etc.
• Work with other members of the CE team to ensure consistency among partners in key markets
• Collaborate with commercial and operational teams to fully leverage brand placement, associated employee engagement and hospitality opportunities
• Provide support for local leaders in the selected communities (speaking engagements, events, employee outreach)
• Support the CE team with partner and employee requests, annual projects and other requests

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way.

Why You'll Love Delta

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Recognition rewards and awards through the platform Unstoppable Together
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Is at least 18 years of age and has authorization to work in the United States.
• Possesses a high school diploma, GED, or high school equivalency.
• Embraces diverse people, thinking, and styles.
• Consistently prioritizes safety and security of self, others, and personal data.
• BA/BS Degree in Marketing, Public Relations, Communications or Non-Profit Management
• 4+ years of project management experience required
• An energetic and self-motivated attitude
• Excellent written and oral communication skills
• Ability to anticipate roadblocks and plan appropriately to mitigate risks
• Comfortable working in a fast-paced environment managing multiple priorities at any given time
• Prior work experience in Events, Marketing, Non-Profit Management, Sponsorship, and/or Public Relations preferred
• Proficiency with Microsoft Office (Word, Excel & PowerPoint)
• Ability to work relevant events, which happen weekdays, weekends, evenings and holidays
• Some travel required (20-30%)

What will give you a competitive edge (preferred qualifications)

• Practices safety-conscious behaviors in all operational processes and procedures
• Prospective candidates should have a thorough understanding of developing and managing safe, productive, and enjoyable community engagement projects in partnership with non-profit organizations. Candidates should also have clear understanding of leveraging these events to benefit Delta Air Lines from a marketing perspective
• Strong project management, organizational, analytical, quantitative, leadership and communication skills with the ability to influence and drive change at all levels of the organization
• Marketing, Community Engagement, event management planning and/or activations experience
• Must be a self-starter but also able to bring team member ideas and suggestions together for best practices
• Must be detail oriented and have excellent follow-through in a fast-paced and high-volume environment
• Must have the ability to manage multiple priorities at any given time
• Ability to anticipate roadblocks and plan appropriately to mitigate risks
• Proficient in Microsoft Office (Excel, Outlook, Power Point, and Word)